Caring for Our Consumers
2020 Performance
Consumer Insights

We gather ongoing input from consumers on what we can do to make every touchpoint relevant, satisfying, convenient and seamless.

Consumer Experience

Texas Health is in the business of caring for people in need. We put consumers at the center of everything we do.

Reliable, Safe and Quality Care

We have an ethical and moral obligation to reliably provide safe, high-quality care to every person across all Texas Health access points.

Resources and Support

Texas Health provides education, resources and supportive services to guide consumers through their healthcare journeys.

Seamless Care Delivery

Texas Health focuses on delivering seamless, convenient care to today's consumers.